gifthealth.com

2
2 Based on 5 reviews

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Average Rating

2

/
5

5 Reviews

5 Star
17%
4 Star
0%
3 Star
0%
2 Star
17%
1 Star
67%

All Reviews

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Review Time

Ray ressin
Everything went wrong. What a worthless institution. They screwed up EVERYTHING. Trust me….. go some

Everything went wrong. What a worthless institution. They screwed up EVERYTHING.
Trust me….. go someplace else. Get your Glp1 from ANYONE other than Lilly. The absolute worst company I have ever delt with. Terrible customer service. All they do is lie. Don’t trust your prescription to liars.

1
Date of experience: Mar 05, 2026
Ray ressin
Everything went wrong

Everything went wrong. What a worthless institution. They screwed up EVERYTHING.Trust me….. go someplace else. Get your Glp1 from ANYONE other than Lilly. The absolute worst company I have ever delt with. Terrible customer service. All they do is lie. Don’t trust your prescription to liars.

1
Date of experience: Mar 05, 2026
John
Very little concern for sticking to…

Very little concern for sticking to their statements and promises. When you're paying several $$$ a month you think it may include some customer service. Had to postpone medicine because refrigerated medicine didn't arrive on time and waiting for Gifthealth to do a temperature evaluation of product by phone. They said completed within 24 hr., past that and still nothing but elevator music when try to rectify. UPDATE: finally have resolution, Gifthealth was unable able to complete their "temperature assessment " timely and after an hour and 29 minutes on hold my order will be recent, phone confirmation from Gifthealth given but they promised another explanation and confirmation call today or tomorrow morning .Fingers crossed, $400+ monthly medication expense when works. ANOTHER UPDATE: Had 3 star yesterday, the supervisor that had helped me never followed through, had promised update but none done no effort to follow through and another hour on hold today to be told the exact same line by a different supervisor and having to explain this disaster a 3rd time. If Gifthealth is owned by Lilly then Lilly doesn't care and if not owned by Lilly it should be cut loose and replaced with a company that cares.

1
Date of experience: Feb 26, 2026
JenniferCToache Brewster
Hannah was very nice and caring

5
Date of experience: Dec 26, 2025
customer
Gifthealth constantly makes mistakes

Gifthealth constantly makes mistakes. Last month they sent my expensive medication to a random address, in a completely different state. They take extended periods of time to get medication out to patients. A few months ago during the summer time they sent my medication out which needs to be refrigerated and it was almost to my door but since it just hit 55 hours they canceled the delivery gift. Health told me I needed a whole new prescription to get my medication even though it's the same prescription that needed to be sent out. Making my prescription about 12 days late. So frustrating

2
Date of experience: Dec 02, 2025
Mindy Clark
Sending empty vials of zepbound

A year ago they sent me a month’s supply of zepbound syringes and vials and the vials were empty. They said I could not return them; I took a photo but it had to be sent by text. I don’t text. The only way to get my money back was to get a refund from Visa. I could not send a photo by email. It did not work. I will never do business with them again.

1
Date of experience: Mar 01, 2025

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