We received a gift basket from a business associate who would be appalled to know it contained several non-kosher items. Many products lack any symbol, while others state “made with kosher ingredients,” which is not a kosher certification. The cheeses bear symbols not recognized by any orthodox kosher certifying organization. Sending products marketed as kosher gift baskets that are either entirely uncertified or unacceptable to orthodox kosher consumers is an unfair and deceptive trade practice. I've seen that our experience is not isolated from other online reviews. Yet, the customer service team refuses to exchange the non-kosher items for kosher alternatives.
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