I received a gift card and clicked the link to redeem it. It asked for my information and then sent me a virtual card. However, when I tried to access the card two days later using my phone number and email, I was informed that my card could not be found. This is incredibly embarrassing to explain to the person who gifted it to me, but it feels like a scam. I've emailed the support team multiple times without a response, and my attempts to call the number I found online were unsuccessful as they aren’t taking calls. I strongly advise against using this service. Opt for cash instead.
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Giftly is a way to send a monetary gift with a personalized spending suggestion. The funds associated with this purchase will be sent directly to the recipient when they redeem their gift, giving them flexibility to use their gift how they want. Giftly offers a 100% satisfaction guarantee and our customer service team is more than happy to assist with any questions or issues about your order. Please contact us directly at support@giftly.com with specific information about your gift and we will get back to you within 24 hours.
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