The recipient tried to use the gift certificate at the restaurant I purchased it for. They could not get it to work. He tried to contact gifterly and received no response. I tried to get my money back. They refused. They sent conflicting emails, which I have records of, saying it was used and also that it was not used, which it wasn't. I have tried to get a refund to no avail. The recipient received a threatening text message that his gift card was under investigation. I am truly so embarrassed by this whole ordeal.
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Giftly is a way to send a monetary gift with a personalized spending suggestion. The funds associated with this purchase will be sent directly to the recipient when they redeem their gift, giving them flexibility to use their gift how they want. Giftly offers a 100% satisfaction guarantee and our customer service team is more than happy to assist with any questions or issues about your order. Please contact us directly at support@giftly.com with specific information about your gift and we will get back to you within 24 hours.
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