Hidden terms, shady business tactics. I gifted a voucher it didn't mention any limitations for redemption, support said I could redeem anytime. Yet after purchasing I couldn't redeem and they said I need to book activity weeks in advance which wasn't communicated anywhere and support reps said I could redeem anytime before purchase. The recipient didn't even get the voucher automatically and they don't pick up calls. I asked for refund over email which they take ages to respond and then they say I'm past the refund time they can only offer exchange which seems deliberate scam. It's not my fault you takes weeks to respond email. I want money back in my card don't want to do any business with you.
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