WARNING - DO NOT ORDER FROM THIS WEBSITE!! Please save yourself the trouble and hassle you will have to go through. It was a complete NIGHTMARE dealing with this place. I placed and order for a cake, roses and teddy to be delivered to my mother on Valentines Day. I made the payment and did not recieve an order #. I had to call them to get it. And then my order was NOT even delivered!! Their customer service is absolutely HORRIBLE!! I spoke to Ravi (who seems to be the manager or lead) and he was absolutely a nightmare to deal with. He would not call me back or respond to my messages! I had to call and send messages ENDLESSLY to try to find out what happened! No one was taking accountability or would help! This was obviously a time sensative delivery given it was for Valentine's day. What is the point of delivering it the next day when the occasion has already passed? I spoke to Mohana, who said she would get back to me and she never got back to me! And another representative by the name of "Moon Moon" actually hung up on me! I kept calling and messaging because I wanted to receive my refund. And they were reading my whatsapp messages but did not respond! PLEASE NEVER ORDER FROM THEM! I don't know how they are in business! They are complete Frauds. They literally don't care and they will actually ignore you! Please don't entrust your special occasions..or any other delivery with this company! You will NOT get what you ordered for, or it will not be delivered at all. Save your money, your time and you peace of mind and DO NOT ORDER FROM THIS COMPANY! The representatives "Ravi", "Mohana" and "Moon Moon" should be reprimanded for thier unprofessionalism and incompetency as representatives! I was enraged by the way they handled this situation! This company should not even be business,and I will also be filing a complaint with the National consumer of affairs! THE WORST COMPANY AND CUSTOMER SERVICE EVER - DO NOT ORDER FROM THEM!
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