I have so far experienced excellent service of Gifts-to-India, so am rather surprised to see so many bad ratings. The ordering process till checkout is simple, professional and I'd wish that our German friends here could take a lesson from them. The delivery was always on time, only once something went wrong. I was very frustrated, Gifts-to-India apologised, refunded the money, and still delivered my gift to the recipient, much later, but to my utmost surprise without charging me. This is how customers should be treated by vendors if something with the delivery or the product goes wrong. Therefore my Five Star Rating!
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