gigago.com

4.4
4.4 Based on 121 reviews

GIGAGO is the No.1 eSIM service provider based in Hong Kong that solves the pain of high roaming charges by giving you access to eSIMs (virtual SIM cards). We offers global data connectivity for all travelers, making it easier and much more convenient for...

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Jennifer Hörnschemeyer
Esim only worked in 1 country - no refund

The esim only worked in Thailand (where I was only for 2 days as a layover) and not in Laos, Cambodia and Vietnam. Therefore, I had to buy local sim cards and the customer service was not helpful at all. They did offer a 40% refund, which was not really satisfying. As I was traveling, I didn't get back to them in time and now their offer of the partial refund expired.

1
Date of experience: Dec 29, 2025

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Business Details

  • GIGAGO is the No.1 eSIM service provider based in Hong Kong that solves the pain of high roaming charges by giving you access to eSIMs (virtual SIM cards). We offers global data connectivity for all travelers, making it easier and much more convenient for them to stay connected during their trip in more than 200 countries and territories.

    With our eSIMs, you can download and set up a digital data plan and stay connected anywhere in the world right after landing.

    Whether you are exploring new cultures, embarking on a business trip, or simply indulging in a well-deserved vacation, you will want to stay connected throughout the trip. That is where Gigago.com comes in.See more

  • email hello@gigago.com
  • call +16575711199
  • language https://gigago.com

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