gigago.com

4.4
4.4 Based on 121 reviews

GIGAGO is the No.1 eSIM service provider based in Hong Kong that solves the pain of high roaming charges by giving you access to eSIMs (virtual SIM cards). We offers global data connectivity for all travelers, making it easier and much more convenient for...

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Average Rating

4.4

/
5

121 Reviews

5 Star
78%
4 Star
7%
3 Star
1%
2 Star
3%
1 Star
11%

All Reviews

Filter Reviews

Review Time

Masaran Traoré
Just finiesed a week-long trip in Kuala Lumpur and Penang. I was a bit skeptical about sing a digita

Just finiesed a week-long trip in Kuala Lumpur and Penang. I was a bit skeptical about sing a digital SIM, bug gigago esim was flawless. I had 5G almost everywhere, and the speeds were consistently hight for my video call. It beat paying the ridiculous roaming fees from my home provider. Highly recommend.

5
Date of experience: Feb 20, 2026
Christla Lamour
Huge shout-out Gigago! Their Whatsapp support it top-notch and very knowledgeable. They helped us re

Huge shout-out Gigago! Their Whatsapp support it top-notch and very knowledgeable. They helped us resolve a dual-esim configuration error in under 5 min. plus the Vietnam eSim connected instanly upon arrival. I highly recommend Gigago for seamless experience

5
Date of experience: Jan 27, 2026
Kalou Keita
i needed to active my eSim immediately…

i needed to active my eSim immediately after purchasing, so I reached out to Gigago for urgent support. They helped me get everything active in just 5 mín. The service was fast, friendly and very professional

5
Date of experience: Jan 24, 2026
Vertidieu Dudelin
After sales costumer support was very…

After sales costumer support was very good. Gigago will answer all your questions and inquiries 24/7.

5
Date of experience: Jan 23, 2026
Christla Lamour
Huge shout-out Gigago

Huge shout-out Gigago! Their Whatsapp support it top-notch and very knowledgeable. They helped us resolve a dual-esim configuration error in under 5 min. plus the Vietnam eSim connected instanly upon arrival. I highly recommend Gigago for seamless experience

5
Date of experience: Jan 18, 2026
Mori
A couple of hours after purchasing and…

A couple of hours after purchasing and before even installing I requested a refund and never received Been chasing them by WhatsApp for 3 days and they keep saying they will get back to me and then closing the chat so I have to request a refund again and again! So low!

1
Date of experience: Jan 16, 2026
Suttner Resendez
Very hepful and quick support from…

Very hepful and quick support from gigago when i ran in to some difficulties. They response was swift and resolved my isssue smoothly. Thanks a lot

5
Date of experience: Jan 08, 2026
Osama Shaheen
Exceptional Support Team

I bought an e sim and because of my stupid self I couldn't read some stuff but the support team gladly gave me a refund. Would buy again if I needed the purpose of this. I would advice anyone who needs data on the go for their phone to consider this service.

5
Date of experience: Jan 07, 2026
Jennifer Hörnschemeyer
Esim only worked in 1 country - no refund

The esim only worked in Thailand (where I was only for 2 days as a layover) and not in Laos, Cambodia and Vietnam. Therefore, I had to buy local sim cards and the customer service was not helpful at all. They did offer a 40% refund, which was not really satisfying. As I was traveling, I didn't get back to them in time and now their offer of the partial refund expired.

1
Date of experience: Dec 29, 2025
Jeremiah Thompson
Only worked for one day

Only worked for one day. Customer service slow to respond. Paid for 30 days in Colombia pero I only got one

2
Date of experience: Dec 08, 2025

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Business Details

  • GIGAGO is the No.1 eSIM service provider based in Hong Kong that solves the pain of high roaming charges by giving you access to eSIMs (virtual SIM cards). We offers global data connectivity for all travelers, making it easier and much more convenient for them to stay connected during their trip in more than 200 countries and territories.

    With our eSIMs, you can download and set up a digital data plan and stay connected anywhere in the world right after landing.

    Whether you are exploring new cultures, embarking on a business trip, or simply indulging in a well-deserved vacation, you will want to stay connected throughout the trip. That is where Gigago.com comes in.See more

  • email hello@gigago.com
  • call +16575711199
  • language https://gigago.com

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