Ok so replying to Giglios response. They said they wanted a second chance to earn my trust - I gave that to them when I asked them to honour the lowest price that was originally offered to me out of the three orders I placed . They wouldn’t. I asked for a courtesy credit refund for the last jacket that I ordered that is on its way to me. They wouldn’t honour that either so that’s why I will be refusing the delivery - I might keep it if they do something for me on the order that is currently on its way - BRUTAL I have NEVER been treated this way by a retailer . ….So adding latest - placed 3 additional orders for this jacket after the incorrect on was shipped - first two of three they said they couldn’t fill but yet the website let me order it - I don’t think they wanted to fill the advertised sale price - the last order I placed - they wouldn’t honour the discount for signing up to the email list that they offered - they did offer 10% but come on - that was for the debockle of my experience - I expected to get the 20 off as well that I never received for downloading the app- I actually expected them to honour the price from my original order which they did not - Worst retailer I have dealt with. They are not a customer focused organization. Took forever to get the jacket. It was stuck in customs for days and they expected me to sort it out. Finally got the jacket and it was the incorrect Jacket. I had go through quite the effort to return it. Order a replacement and it took days for them to get back to me only to tell me that the jacket was actually not available - I really think they did it want to fufill the sale price - Inhave blacklisted them
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