giglio.com

3
3 Based on 201 reviews

...

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Cecilia Butler
Cheap plastic bag

I ordered two purses. Both from brand Pinko. One of purses came as it supposed to be-in original box, with tags and dust bag included.But Second one came just in simple transparent plastic bag. No box, no tag, no dust bag, NOTHING. Like I ordered it from Aliexpress, not from respectful and trustable resellers. I asked in email why one of my purse came like cheap copy purse in plastic bag. And I told that original package is extremely important for me. This worker Giovanna gave me answer that “selling products exactly how manufacturer providing it”. On my reasonable question - is it Pinko itself providing their product in plastic, non brand bag, like Chinese copy-they simply stop replying me back. Ignorance is their answer. No single email. I will also escalate this to Pinko. They must know how their beautiful purses are actually sold. I will never use this service again.

1
Date of experience: Aug 20, 2024

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