I placed an order last Sunday, ordering a pair of D&G sandals. After two days, I placed another order including a Fendi bag (€1140!). All pf a sudden I received an e-mail that my order was cancelled. I have seen a lot of bad reviews pointing this out, but I didn’t want to believe them. So I calles to make sure my bag would at least arrive. They are not even able to tell me if the bag is in stock yes/no. They are comforting me with ‘it should be there. We will send you an e-mail’ but that’s not the answer I am waiting for. Why advertising with sale items if you are going to cancel them anyway. On the same day I have ordered Fendi sneakers somewhere else and they sent them out the same day! I will for sure not return to giglio even though I have seen a lot of nice things, which are not cheap. You are losing customers this way. Edit; the bag got cancelled as well. Don’t even bother to order on this crappy website. They are advertising with sales and good prices but in the end they don’t even send things out. Save your coins and go to the direct designer stores and buy yourself what you want.
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