I placed an order on 19 November. The first thing I noticed was that I didn’t get a confirmation or something in the first 2 days so I had to contact them. They told me they are going to sort it out and sent the confirmation to me with a tracking number. As of we speak it’s 27 November now and I received a confirmation email but no tracking number. My package keeps getting delayed while they advertise that their shipping time is within 7 business days. They also will have to ship it out to the Netherlands so they won’t make it in time. I keep contacting the customer service and they do reply but they give the most generic answers as if a AI is responding they’re pretty useless to be honest. I hope they can fix this and I would advise to read reviews first before you order unlike me.
Claim your business profile now and gain access to all features and respond to customer reviews.
