There are no words to describe how bad this company is, I can only assume that they are used by Housing Associations because they are very cheap. We have two outstanding repairs since November 2025 which they keep saying are either completed or cancelled. They cancel the jobs because they say they are contacting us but all we get is an AI recorded message which isn't really a message it is just a number that you cannot respond to. We have a leak coming through the roof into the bedroom ceiling, they finally put scaffolding up and a roofer came to repair, he couldn't do it as it was raining, we overheard his conversation with the office and he was told just to paint it and take photo evidence to show it as completed. Surprise, surprise the roof is still leaking but they say they have completed it. The sewage outlet in the back garden keeps getting blocked and a number of workmen have been and they all say the same thing, the line needs to be descaled and the interceptor needs replacing, they just keep cancelling the job because they say they are trying to contact us, but they haven't. The office staff do not seem to know their left from right and they cannot put you through to the appropriate team and say they will get someone to call you back but that never happens. I wish I could give this company a minus star review.
Claim your business profile now and gain access to all features and respond to customer reviews.
