This company find it impossible to keep an appointment, i have had every excuse you can think of why they do not attend.I am disabled and struggle to get ready for these appointments for repairs and every time they do not attend, Today i get a text message 1 hour before my appointment with no reason given with a new date next month, This is so unprofessional, they do not care about their contractors ( housing association)clients, i do wonder why the contractors Housing associations are using such an unreliable company. i have now been waiting over 2 years for repairs to be carried out by this company. I just called them and after waiting 14 min they ask me to leave a voicemail, I suggest they recruit some more staff.
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