Having placed the order nearly 2 weeks in advance, no one contacted to me to say that there was a delay in shipping and therefore it was not going to make the booked delivery date. As they were inflated items, I asked for them 2 days before my party. I emailed to ask where the items were on the day and they emailed the next day saying they could no longer be sent. When I asked for compensation they refused, blaming me for not notifying them sooner even though I reached out to them on the day of delivery! I'm not sure how I'm meant to know there was a shipping delay with no communication. I was a customer for 6 years, sadly not anymore.
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Buy wholesale party supplies for weddings, kids parties, birthday party decorations at Ginger Ray. Free UK Delivery.
