I ordered two pairs of shoes, and neither looks like what was advertised. I reached out multiple times to process a return but received no response. I tried calling the number on their website, but it just rings and goes to voicemail. Their so-called 24/7 customer service is a joke! When they finally replied to my email, they claimed they do not accept physical returns and only offered a 50% coupon for another purchase. This contradicts what their website states about exchanges and returns within 30 days. This company is misleading and fraudulent. I want my money back and will never buy from this site again!
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