We bought a retractable hose which was faulty and did not retract. Customer service is abysmal. They asked for a recording of the fault, serial numbers telephone numbers, order number etc, which was sent. They replied asking for the same information they then replied giving a different address from another customer. They then started being rude & then stopped replying altogether so we are left with the original broken hose and seemingly no way to contact.I would never purchase from this company again, who are clearly failing to uphold their legal obligations to consumers.
Claim your business profile now and gain access to all features and respond to customer reviews.
