Was fed up of buying things that don't last so decided to buy/invest in an expensive 30m Giraffe Hose Reel (wall mounted) for £119.99 from Amazon. Not cheap so I thought I would be safe from shoddiness. Unfortunately I was wrong. The spray nozzle (a cheap plasticy contraption) started to leak water after 2 months (I wish Trustpilot allowed you to upload photos/videos). I wrote to Giraffe tools on 3 separate occasions; did not hear back from them, plus there is no telephone number you can call them on. Very poor customer service. Thankfully I was protected with Amazon who gave me a refund (eventually heard back form them after the 3rd time and all they were going to do was replace the spray nozzle). I would not recommend these products. Cheap manufacturing.Plus I had to pay someone to put it up, then take it down to return it and then to put up a replacement Hozelock
Claim your business profile now and gain access to all features and respond to customer reviews.
