Be careful! Givebutter deceptively adds on hefty donations for themselves when you process your charitable gift transactions. I paid a charity a gift of 1k and in the fine print my pressing the button to gift this amount came back on my receipt email as 1,180 gift. A 30 processing fee and 150 donation to givebutter. They call this a tip, and say it offsets the cost of providing free services to charities. After sending three emails, I was able to recoup this unwanted tip. So it’s a hassle if you are not extremely careful in processing your transaction. The company should not be automatically tacking on such large sums for themselves. I have notified the charity that used givebutter of my experience. It is fine for givebutter to ask for a tip, but the automatic tack on of 150 seems exorbitant.
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Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G2 across multiple categories, Givebutter is on a mission to power the next billion changemakers. See more
