givebutter.com

4.4
4.4 Based on 180 reviews

Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, ...

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Average Rating

4.4

/
5

180 Reviews

5 Star
80%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
12%

All Reviews

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Tyler Patterson
Exceptional Platform with Outstanding Support

Alongside offering a fantastic platform, the service excels in the key aspect of professional support: responsiveness. As newcomers to the platform, I've found that whenever I have a question, regardless of its size, I am quickly assisted by a helpful representative who guides me through the process.

5
Date of experience: Jan 13, 2026
Harris Morris
Incredible Improvements for Fundraising!

I utilized this platform years ago for a holiday fundraiser and honestly forgot I had set it up. When I returned, I was impressed by all the fantastic enhancements. They have truly alleviated the administrative challenges that often come with fundraising. While I was updating my account, I faced an issue. The representative I spoke with was absolutely amazing and resolved the problem in just minutes. Whether you're raising a little or a lot, this service allows you to concentrate on what truly matters—spreading joy.

5
Date of experience: Dec 14, 2025
Anthony F.
Givebutter is amazing!

Givebutter is amazing! Since our nonprofit organization partnered with this platform, we have enjoyed a wonderful experience. Organizing fundraising events and accepting contributions and donations has become significantly easier thanks to the resources available. Thank you for your support!

5
Date of experience: Dec 08, 2025
Nate Clark
Joyce made our experience great

Joyce made our experience great. Joyce was prompt, responsive, and diligent as we worked through a technical issue that got in the way of us leveraging Givebutter's integration with social media. Despite the challenges, Joyce was kind and perfectly helpful in finding a solution for us. 5 stars!

5
Date of experience: Oct 28, 2025
Jacqueline Zaleski Mackenzie
After 34 years as a nonprofit, we asked and we were helped.

After 34 years as a nonprofit, we finally needed to ask for help for one of our faithful volunteers. We had never used an online service for our NGO. The platform was easy for this nearly 80-year-old volunteer, and the staff were fast, friendly, and totally helpful with my mound of questions. The patrons seem delighted with the online service, presentation, and layout. I was fearful but loved the experience!

5
Date of experience: Oct 24, 2025
H Curtis
Very fast service

Very fast service, I made a recommendation and it was on the feedback form the very next day. I appreciated the professionalism!

5
Date of experience: Oct 22, 2025
Karla Christman
Erin was so supportive on the live…

Erin was so supportive on the live chat, and she went out of her way to put me in contact with Tiffany.

5
Date of experience: Oct 22, 2025
GEAL
Prompt and Efficient Customer Service

I needed additional information for setting up a Givebutter account with a fiscal sponsor. Erick responded and provided the exact information I needed and directed me towards next steps. I appreciate when my time is valued!

5
Date of experience: Oct 22, 2025
Jennifer Smith
I appreciate being able to connect to a…

I appreciate being able to connect to a human quickly for an answer to my question! Joyce answered my query within a minute or two and made the information concise and easy to understand.

5
Date of experience: Oct 21, 2025
Tyler Kirk
Watch the fine print!

Be careful! Givebutter deceptively adds on hefty donations for themselves when you process your charitable gift transactions. I paid a charity a gift of 1k and in the fine print my pressing the button to gift this amount came back on my receipt email as 1,180 gift. A 30 processing fee and 150 donation to givebutter. They call this a tip, and say it offsets the cost of providing free services to charities. After sending three emails, I was able to recoup this unwanted tip. So it’s a hassle if you are not extremely careful in processing your transaction. The company should not be automatically tacking on such large sums for themselves. I have notified the charity that used givebutter of my experience. It is fine for givebutter to ask for a tip, but the automatic tack on of 150 seems exorbitant.

1
Date of experience: Oct 19, 2025

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Business Details

  • Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G2 across multiple categories, Givebutter is on a mission to power the next billion changemakers. See more

  • email support@givebutter.com
  • language https://givebutter.com

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