Placed an order for a men’s gift set for my son for Christmas it showed the 3 items in the box on the website. Every single influencer that reviewed and pushed these products on social media all showed unboxing from a gift box. My order arrived in a flimsy brown envelope that is ripped, how can you give this for a gift? Contacted and the replies are blunt and unhelpfulUPDATE AFTER REPLY Have already contacted via email and still awaiting a reply, my name also isn’t Sean so don’t assume maybe read my name! SECOND UPDATEReceived an insult of a reply, total rip off of a company I’ll know in future to stay clear. Any company who things it’s ok to send toiletries in a flimsy brown envelope that arrives ripped to bit doesn’t deserve my business. Customer service agents would need retrained also!
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