givemecosmetics.com

4.6
4.6 Based on 743 reviews

...

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Shonagh Mckie
TERRIBLE CUSTOMER SERVICE

TERRIBLE CUSTOMER SERVICEI purchased a hair care gift set and when it arrived it didn’t have the full items that were described on box. I emailed customer services and kept receiving an automated service. I provided all the pics and details that they required and continued to receive emails saying I didn’t respond. I put comment on Facebook and they contacted me on Facebook straight away and just said they were out of stock and I wouldn’t receive the items missing. They said they would refund £3.30!! When I questioned this they said just to send it back. Terrible customer service!!!!

1
Date of experience: Nov 13, 2025

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