I have ordered many items from them over the years and love their products and recommend them to friends. Never before had an issue. The orchard dreams cream and body spray is amazing. However I've recently ordered as I have many times before the 5 skin routine set and one of the items is missing. On their website the pictures and description says that it is included. Plus the packaging shows a picture of the item that should be there. I messaged the company to say that it is missing and I'm told that I did not order that missing item and it is not included. It says a five step routine and not 4!! Why not just say sorry and agree to send missing item.Why lie!!! They are investigating but I'm disappointed with their attitude.Edit since writing this review yesterday I did get another email from the company this morning apologising and have sent me the missing product. Thank you Give Me Cosmetics for dealing with this issue quickly.
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