Based on other negative reviews, I realize I'm not the only one facing issues with the service and customer support. My panels, battery, and inverter have been non-functional for some time, and when I call, I'm met with a scripted chatbot response that feels insincere. I've been repeatedly assured that the technical team would reach out, but a week has passed with no contact. I now have over $6,000 worth of equipment that is completely useless on my roof. For anyone considering solar, I strongly advise looking elsewhere; when problems arise, they seem to hide behind their screens and scripted responses, doing little to resolve the issues. No one has reached out to explain the faults or the steps being taken to fix them. Overall, a very disappointing experience with this company.
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GivEnergy is the UK’s #1 provider of residential battery storage systems, with a mission to empower energy freedom for all. We provide premium energy management solutions at an accessible price. We engineer and manufacture a portfolio of electronic equipment designed to manage energy use and production.
