Placed my order and got the product the only two words in English were “user manual” everything else is in Chinese / Japanese language I’m sorry not sure which one I did not even know how to co switch the product on or even charge it I emailed them straight away on the 1st of May 2025 it is the 13th today got no support or reply to my email really really disappointed what is the point of having a company based in uk when you cannot provide the correct information or help very upset!!!!
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