glamglobal.co.uk

3.5
3.5 Based on 21 reviews

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Average Rating

3.5

/
5

21 Reviews

5 Star
52%
4 Star
10%
3 Star
5%
2 Star
5%
1 Star
29%

All Reviews

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Review Time

Flame Wrile
Extremely happy with customer support online Mary was great and they've been an amazing job and assi

Extremely happy with customer support online Mary was great and they've been an amazing job and assisting with my inquiry. Look forward to receiving my products and will review once I've started using them.

5
Date of experience: Jan 25, 2026
I’m extremely unsatisfied and…

I’m extremely unsatisfied and frustrated with this company and their service. I ordered a product (which by the way they charge twice the price for but I was willing o at as it’s not available in my country) and my order went through successfully. Great, right? Except not really, as I later on (days after placing my order) received an email stating my order had been cancelled due to insufficient stock. Apparently there wasn’t enough stock to fulfill my order. If that was the case why let my order go through?? I understand things like out of stock items are out of company’s hands, but my frustration is the fact they allowed my order to go through in the first place when they very likely already didn’t even have it in stock. And because of that I now have to wait up to a week for a refund, all of this could have been avoided had they communicated. This place has left a poor impression on me. It was my first time ordering and il be honest I was hesitant to order in the first place as I wasn’t sure how legit it looked, and it seems my gut feelings were correct. I’d avoid if I were you.

1
Date of experience: Jan 19, 2026
Richard Vane
Honest

Honest, great communication amazing communication appreciate the email letting me know about a delay with my order. Many other stores are not so transparent or prompt in their communication. Great range of products and free shipping.

5
Date of experience: Jan 14, 2026
Nadeem
This company is a big fraud dont buy anything from this company i ordered on 1st of january now toad

This company is abig fraud big scam Yes im still saying that this company is a scam thy did not refund no respond to calls

1
Date of experience: Jan 01, 2026
Rue B of York
Avoid as kept my funds

Ordered a tripolar device and received no shipping update despite requesting it several times. After 3 weeks I cancelled the order and ordered a second different device (so still a customer). Despite asking several times and being assured the refund for over £600 was being actioned I have still not received either confirmation of or the actual refund. Last email was ignored - avoid

1
Date of experience: Nov 12, 2025
Andreia
Brilliant company with great customer service

Great customer service, the issue was dealt immediately and a replacement of product, the macadamia shampoo that we love it, was sent back us in no time, no fuss. Communication with Andrea was easy and clear making the whole experience pleasant. I am impressed with product and professionalism of this company. Totally happy to recommend!

5
Date of experience: Nov 12, 2025
Eunice Santos
Great customer service but disappointed with authenticity of the product

Unfortunately The product that I ordered is not the original bee venom serum face lift from Grounded. The syringe is different and the serum does not produce the same strong effect on the skin as the original from Grounded. The customer service was very helpful to give a quick refund back and apologise for the inconvenience. However I do advise Glam to please do their credit checks properly on the authenticity of their products.

3
Date of experience: Oct 17, 2025
jange saepudin
Fantastic experience from start to…

Fantastic experience from start to finish. I receive my order quickly and the prices were great. Communication was excellent throughout and the product range is impressive. I'll definitely be ordering again.

4
Date of experience: Oct 15, 2025
Dellmen
Fantastic service as usual items arrive…

Fantastic service as usual items arrive very efficiently within one week. I am so happy with my items and the great offers.

4
Date of experience: Oct 09, 2025
Flame Wrile
Extremely happy with customer support…

Extremely happy with customer support online Mary was great and they've been an amazing job and assisting with my inquiry. Look forward to receiving my products and will review once I've started using them.

5
Date of experience: Oct 03, 2025

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