I would leave this company zero stars if I could, the communication is very poor. I bought a keyboard and stand for £99 using PayPal. Something I've used probably for well over 15 years. The convenience of not having to add card details or the address is appealing and not once have I had an issue with the address.I used PayPal for this purchase. Glarry left the street name off the parcel. The house number and postcode was on it so you could argue that it should have got here. That is id they used Royal Mail but no, they used Evri which we know is useless. So I chase up Evri, get my address completed and then Evri come back with they've lost the parcel and to contact Glarry.I explain to Glarry I've given address and the parcel is lost, they came back with I just needed to fix the address. Frustrating as I'd told them I had and Evri lost it. They came back again about the address, I had to explain again that it was lost to which they asked me to be a bit more patient and wait but not to worry they'd take full responsibility of the parcel if it doesn't show. So when I contacted them again (this is now a month after I ordered) and the waiting for a reply, they tell me they're only going to give me £85 as the address was wrong. Their fault for not taking it properly from PayPal. I'm fuming. We're 2 weeks from Christmas and I've now to find another keyboard as it's a Santa present and I'm still out of pocket £99.Also Evri have lost a present for my other child and I'm trying to chase that up.
Claim your business profile now and gain access to all features and respond to customer reviews.
Glarry Official Site: Shop for lowest prices and best glarry guitars, violins, ukuleles and more glarry music equipment accessories online for Music Lovers, Students etc.
