Very disappointed with my experience - it started out well with the salesperson (Omar), but when the doors arrived the color was not at all what I expected - the marupa wood with hemlock stain was bright orange! I planned to have them refinished, and exchanged several emails with customer service (Samely Lugo) about how to do that, but could never get an answer about the existing finish. In addition, the trim boards they sent were too short for the size of the opening; a concern they also ignored. Several thousand dollars later my general contractor managed to salvage them by sanding, priming and painting, and buying new trim (but couldn't match the grain). Bottom line, save yourself the time, money and frustration and buy elsewhere.
Claim your business profile now and gain access to all features and respond to customer reviews.
Discover the elegance of Otto & Sohn USA Inc., a premier importer of handmade doors. Our collection ranges from interior wood doors with graceful glass inserts, chic glass sliding barn doors to classic wood barn doors. We also offer space-saving closet bypass and pocket doors. For a striking entryway, try our modern pivot doors. Elevate your home aesthetics with our carefully curated, high-quality doors.See more
