BEWARE This is by far the WORST buying experience I have ever had. I have built and renovated multiple homes, have worked with dozens of companies. Ordered a glass door. It took super long to ship. Arrived in good shape. When my installer installed it (professional), they noticed the bore holes to slide the door did not match the website description. This was noticed after it was hung - sometimes things like this aren’t noticed until worked on. Totally common. I tried to contact the company for a solution. They refuse to work out anything, are harassing and aggressive in their communications, and refuse to take ownership for their product issue. TOTAL LACK OF INTEGRITY. There is no way this company will stay in business with operating principles and personnel like this.
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Discover the elegance of Otto & Sohn USA Inc., a premier importer of handmade doors. Our collection ranges from interior wood doors with graceful glass inserts, chic glass sliding barn doors to classic wood barn doors. We also offer space-saving closet bypass and pocket doors. For a striking entryway, try our modern pivot doors. Elevate your home aesthetics with our carefully curated, high-quality doors.See more
