The door we received was beautiful and ver heavy duty, but unfortunately one of the mirrors was cracked. We didn't open it within the 72 hour window so they didn't take it as a return, but they offered $120 to get the mirror fixed so I thought that was fair. After this coorespondance on the credit, I had the door installed. There was no floor guide in the hardware kit that was sent with the door. I reached back out to let them know we were not provided everything that was supposed to come in the kit, they said they would send me the floor guide and apologized for missing part.
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Discover the elegance of Otto & Sohn USA Inc., a premier importer of handmade doors. Our collection ranges from interior wood doors with graceful glass inserts, chic glass sliding barn doors to classic wood barn doors. We also offer space-saving closet bypass and pocket doors. For a striking entryway, try our modern pivot doors. Elevate your home aesthetics with our carefully curated, high-quality doors.See more
