First, the shoes are super cheaply made and nowhere near the price. Secondly, though they're clear that the customer must pay for shipping for returns, what wasn't made clear is that they really, really don't want you to return. In fact, I never received an address to send the shoes back to. Instead, I was kindly offered steadily increasing percentages of the price of the shoes refunded (but not the whole price). So now I have a cheap pair of plastic-tipped shoes of different widths to donate to the thrift store....
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