I would give zero stars if possible! I am incredibly let down by the service. I placed a significant order ($341.98) during Black Friday, and although FedEx marked it as Delivered, my package was stolen from my doorstep. I reached out to the service, providing FedEx tracking, delivery photos, and video evidence showing someone else took the package, but they denied any refund or replacement, claiming it was 'Delivered to correct address.' I even filed a police report, but the company still refused to assist. This is unacceptable, especially from a well-known brand. As a consumer, I feel completely unprotected. If you are considering international shipments from this service, be warned: if your package is stolen, their customer support will not help you.
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