HORRIBLE CUSTOMER SERVICE! Initial conversation with CSR said the stanchions are in stock and will arrive within 7-10 days. I was notified 7 days later that the items are on back order. After two more emails informing me of the arrival dates and very vague verbiage i tried to email the CSR I spoke to get some clarification, I never received a response. I received an email 30 days after my original order date for an approximate delivery date. The date of delivery was 90 days after my original date of ordering. There was a link in the email to cancel the order, I decided to do so since my organization no longer needed the stanchions. Fast forward 60 days later and the stanchions have arrived AFTER this order should have been canceled. We immediately returned all of the items back to sender since we have tried several times to call this business and have been put on hold by an actual person only to have them never come back on the line for over an hour.
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Global Industrial is a leading distributor of material handling equipment, storage solutions, workbenches, office furniture, safety equipment, and more. We carry over one million high-quality products to meet all your business, commercial, and industrial needs at low prices.