We placed an order. It stated in the description, Arctic Silver. Unfortunately (our error) our purchaser wrote down the code for the white cabinet when copying it from your website. She thought it was the code for the cabinet, did not know that it was colour specific. This is my first frustration, why would no one at this company, reading this PO would call us to clarify which colour we wanted. It seemed clear to me, that one way or the other there was a clerical error. But fine, Our fault. I’m stuck with an white cabinet, when everything else in my front reception is Arctic Silver, and then we have this glaring white cabinet, at our front reception. Looks ridiculous. But again, we made the clerical error. Then to add insult to injury, I get a bill from my shipping company for shipping. I have already been billed $428.99 for shipping, and now, I am being charged an additional $301.29. They charged me at a 42% markup!I am stuck with a cabinet in a colour that I didn’t want, and I am now being charged almost as much as the cabinet itself.
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Global Industrial is a leading distributor of material handling equipment, storage solutions, workbenches, office furniture, safety equipment, and more. We carry over one million high-quality products to meet all your business, commercial, and industrial needs at low prices.
