My family and I put down around $15,000 to pursue Italian citizenship in 2024. We were assured we could just 'sit back and wait,' but after over a year of collecting essential documents, our account advisor suddenly left the company without any notice. Now, we feel completely ignored. Emails to the founder and others are bouncing back, and we have lost our money with no way to recover it. We are still waiting for any communication from the service. If they are still operational, I strongly advise staying away.
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