I ordered a gift for my wife, concealed holster top, it arrived on time but did not fit. I have now called numerous times with no answer, their phone actually hangs up after a 10 minute wait and there have been no responses to numerous emails for an RMA so I can return the item.
Disgusted by the inability to return the item within the allowed timeframe I have now contested the charge on my card.
How can it be this hard to make a simple return and get a refund?
Do not order from them!!!!
Also do not order from Under Cover Tech. They are the same company.
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