I intended to purchase a highly rated therapy wrap, but the website proved misleading. After entering my payment details, numerous pop-ups appeared. When I attempted to close them, additional items were added to my order, like a VIP special and discounted wraps. I reached out to the company and was told to expect a response within 48 hours. Meanwhile, my order was shipped, and I was informed that nothing could be done. When I mentioned disputing the charges with my credit card, they offered a larger discount. I reluctantly accepted, only to discover that my order was delayed by USPS. Upon contacting them, I learned the delay was due to unpaid shipping fees, which should have been addressed by the company. I'm still waiting for a response, and if I don't hear back, I will file a fraudulent charge claim with my credit card provider. This has been an incredibly frustrating situation.
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Glokore is a modern wellness and beauty brand committed to delivering high-performance skincare and self-care tools backed by science.
