I have been partnered with Gloriafood then now owned by Oracle Restaurants for several years, but the level of customer support has now become completely unacceptable.Despite paying over £1,000 in subscriptions, I am receiving no support whatsoever. I have raised multiple requests and followed up repeatedly, yet I have received zero meaningful response.It genuinely feels like there is no support team available anymore. Whether staff have left or there are internal issues, the result for customers like myself is the same—being completely ignored.This is not just inconvenient; it is damaging to my business, which I have built over many years. Reliable support is critical in the restaurant industry, and unfortunately, Oracle Restaurants is failing badly in this area.I would strongly urge Oracle to address this urgently and re-establish proper customer support. At the moment, I cannot recommend their service to other businesses.I hope someone from Oracle will finally respond and resolve this situation.
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GloriaFood is a powerful, user-friendly restaurant ecosystem, providing a high-end POS system that simplifies your in-store and online operations. With features like QR menu ordering code, and online ordering, customers can place orders instantly. You no longer need to manually input orders into the POS system. With GloriaFood POS (www.gloriafood-pos.com), the online orders are automatically sent through to the POS, saving you time, reducing errors & increasing guest satisfaction. Simplify operations with our restaurant staff management software. Launch multiple marketing campaigns to accelerate your business & increase your customer base. Don't miss out. Create your GloriaFood account on the spot & add online ordering to your restaurant’s website in minutes.
Plus, for only $49/month/location (2-year commitment), GloriaFood provides the perfect restaurant POS system solution, as you get a POS starter kit (worth $1800) for FREE. The starter kit includes a Premium POS workstation, ultra-secure countertop payment device, front-of-house receipt printer, and 5 employee RFID cards for instant POS login. Other paid features: sales optimized website ($9/month), advanced promo module ($19/month), branded mobile app ($59/month). GloriaFood facilitates integrations with various third-party applications such as Shipday, Tookan, FreeOrdy, Stava, Delivast, Mealshift, Onway Delivery, Otter, Order Integrations, Sinqro, QuestTag, Tookan, GetSwift, DelivApp, InhouseDelivery, Captain, ItsaCheckmate, Ordermark, and more. Support is available at all times, via live chat. You also get your own dedicated Customer Success Manager.See more
