I received the beauty advent calendar two days ago as a gift from my son. When I took the box out of the outer packaging, it was immediately clear that the bottom drawer was missing. How could this be sent out incomplete? I'm incredibly disappointed; how can I explain to my son that the gift was not satisfactory? He has previously given me subscriptions and thought this would be a special treat, but it has turned out to be quite the opposite. This reflects poorly on quality control and customer service.
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