Exercise extreme caution. ⛔️ THEY WILL TAKE MONEY FROM YOUR ACCOUNT AND MAKE IT VERY CHALLENGING TO CANCEL. CUSTOMER SERVICE IS TERRIBLE. I ordered the December box that was supposed to include a free additional box, which arrived 2 days ago. The advertisement was very misleading, claiming you could get the December box plus a free one for £9.99. The extra box contained clearly outdated products, including dried-out items. One was a talc spray (!). I made sure to select the one-month option instead of a subscription, yet they TOOK £13.50 from my account for January’s box yesterday. Cancelling through your account is impossible. Customer service doesn’t respond or provides vague answers that ignore your concerns. I will have to contact my bank to prevent any further unauthorized charges. I regret falling for the December box offer. I had canceled years ago due to receiving poor samples, and it seems nothing has changed! Very disappointed. AVOID!!
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