glossybox.co.uk

4.1
4.1 Based on 580 reviews

...

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Margaret
Frustrated with automatic renewal after a disappointing year

I signed up for a one-year subscription and completed it, but I wasn't very impressed with the products. I accepted it was a year-long commitment. However, they automatically renewed my subscription without my consent. Despite repeatedly informing them that I do not want another subscription, my request has been ignored. It's now January 3rd, and my subscription, which began on January 31, 2025, is still active. I never agreed to another payment! I plan to report this to my bank as fraud and notify the financial ombudsman. This feels like a scam!

1
Date of experience: Jan 03, 2026

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