9Ive been a customer of glossybox for nearly 3yrs. Ive had a few minor issues but it was always sorted. Recently I had been unable to login in so I tried changing my password (even though i knew my password) nothing worked so I messaged them on Facebook and was told my account had been disabled because of data protection information provided has not met their security. What a load of utter nonsense. I haven't done anything wrong. I spend a fair bit and enjoy filling in the reviews for items purchased for credits. How they can cancel someone's account for doing nothing wrong is beyond me. They have treated a me appallingly and ive recently in the last 3 months have purchased the advent calendar. The Christmas box and the monthly subscription boxes. Just horrific how they have treated me. I feel so upset. Please make sure that any credits you have are used up and cancel your subscriptions. EDIT: Ive since had another reply to my response on Facebook messenger saying that Glossybox investigation team decision is final and they will not be re in stating my account. Shocking!
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