I was out of the country and had cancelled my account but during my absence they charged NINE TIMES even though I repeatedly told them to STOP. What is worse is that they did not even send the product!!!!!! I only even received one package.
In total, I was charged over $900 to receive that single package which did not even work!
I repeatedly requested cancellation, yet the charges continued regardless. My requests were ignored and payments were taken without consent.
Of course I plan to take legal action, but I should not have to be stressed into doing so. They should simply have cancelled the subscription when I asked and not continued charging me after repeated requests to stop.
The only way to stop the charges now appears to be changing my bank details, which is time consuming as I have to change all my drafts and is unacceptable.
The company displays numerous positive reviews on its website, yet there is no obvious way for customers to leave a review themselves. That raises serious concerns about the authenticity of those testimonials. If you look online, you will also find multiple independent sources advising people not to use this company.
This has been an extremely distressing and unacceptable experience. I strongly urge others to RUN from this fraudulent company.
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