One every five order is not delivered, is wrong or something is missing. Today was the last chance I wanted to give them, and they failed, of course. The rider delivered only the pizza and not the Coke because the restaurant didn't give it to him. Ok, it can happen. But putting me in hold in the chat for more than 30 minutes while they were investigating this intricated case is too much. Very bad experience.
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Glovo is a Spanish start-up founded in Barcelona in 2015.