Wow where do I start from 😂. This is a joke for company. I got a quote for a new boiler installation on Tuesday, did all the paperwork and everything. New boiler got delivered on a Wednesday. Installation was to be on Thursday. Installation team came in and checked and said they don't have the type of ladder to reach to the boiler and change the flue. I was offered to either change the boiler location (which I later accepted,) or get scaffolding in. Got a call from the manager explaining the same thing the engineer told me and said it will need a requote because it needs extra work. I don't mind a requote but my problem is that it's Saturday now and no one has said anything about the requote or even a possible installation day. Called customer service every single day from Thursday but no one seems to know what is going on. Worst case is I am living in a house with no heating and no hot water. You all got families I wonder if you would let them experience this. It almost feels like I begging you all to do your job which I am paying for. If no one is coming to install it today I am going to return it and stop all this silly process. Run away from this company if you know what is good for you.
I am leaving the property on Sunday and don't know when I will be back again because of the nature of my job.
Thanks Glow Green for giving me pneumonia from cold shower and no heating.
Claim your business profile now and gain access to all features and respond to customer reviews.
