I felt misled by the ads on social media. I saw a promotion for a free gift box and decided to try it out. After going through the process, I realized the payment links were not from the company I expected. I also signed up for a membership without understanding the additional charges. However, I appreciate the prompt response from customer service, who reassured me they are working to clarify the issue. It felt good to communicate with a real person. Thank you for your efforts.
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