Initially refused claim, but after persisting and pushing they've paid for the repairs.The entire process took almost 2 months and 2 different garages. I was without a car for almost 2 months, which was not good. I rented a car which cost me a fortune. I received 2 parking tickets through the post while it was at the garage, which, again, was stressful. I believe the garage check the issue quickly and then pass the info over to AA warranty. But AA warranty twiddle their thumbs figuring out a cheaper way to fix it, so the issue sits with AA warranty for a long period of time.I've bought AA warranty previously, but never once made a claim until now. I believe "wear and tear" excuse is used A LOT, especially if the repair is potentially expensive.It was stressful but it was all done in the end. The people I spoke to at AA warranty were polite and helpful, including the team leader/manager that initially contacted me after I left this review.
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GLS France est une filiale du Groupe GLS, l'un des plus grands fournisseurs autonomes de services de colis en Europe, avec une forte présence locale dans presque tous les pays du continent.