It seems there is an automatic claim denial process, without much explanation given why. Not only until you appeal the denial do they have an actual claim assessment. My relatively simple claim was granted in the end, but it seems there was no proper assement until the initial, seemingly automatic denial was appealed.
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GLS France est une filiale du Groupe GLS, l'un des plus grands fournisseurs autonomes de services de colis en Europe, avec une forte présence locale dans presque tous les pays du continent.
