After purchasing a used car, the dealer provided a 6 month Gold AA warranty. I have to say this gave me some peace of mind at the time being the AA. This quickly changed when I had a suspected windscreen wiper motor failure.Having the gold cover, I called the dealer who pointed to the claims department. They recommended a garage so I booked it in. Dropped off the car, nothing out of the ordinary.Went back to collect the car and was asked to pay £99 for 'diagnostics'.Long story, short, I refused to pay the fee as neither the AA 'customer services' person or the garage said there would be anything to pay. The AA call centre checked the telephone call and confirmed they hadn't stated anything about the charge but still refused to cover the £99.This warranty isn't worth the paper it's printed on and if they offer you an extension, I'd highly recommend not taking it.You would not expect this for a company carrying the AA badge!!As for the reply below, if you are not told by either the AA or the garage that you will be charged for this, how as a customer can you make a choice to proceed? I now know, after the fact, and being hit with a bill!
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GLS France est une filiale du Groupe GLS, l'un des plus grands fournisseurs autonomes de services de colis en Europe, avec une forte présence locale dans presque tous les pays du continent.
